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Microsoft Dynamics 365 Customer Engagement For Improved Productivity

Looking for cloud-based CRM to manage sales & marketing operations? Leverage the power of Microsoft Dynamics 365 CE, which is an integrated suite of CE capabilities that revolutionizes your customer relations, increases ROI and automates sales & marketing workflow. Shivaay Software offers Dynamics 365 crm development for all SMBs, mid-sized business and enterprises starting from integration to customization.

Implementing Microsoft Dynamics 365 Customer Engagement can help you to unlock the value of your investment on CRM Software. Our team has expertise as Microsoft Dynamics 365 CE specialists, you empower clients to harness the full potential of Microsoft’s dynamic CRM platform. With a focus on innovation and a commitment to delivering tangible results, your expanded service line establishes your company as a trusted partner in navigating the complexities of modern IT landscapes, propelling clients toward sustained success.

How Does Microsoft Dynamics 365 CRM Development Benefit Business ?

In today’s era, businesses are looking for streamlined sales processes, effective data management & improved customer engagement rates for their products. Microsoft Dynamics 365 CRM Development provides a unified solution to manage customer journey with improved loyalty, workflow automation & enabling business to communicate with clients more effectively.

Data-Driven Decision Making

SMEs & SMBs are now able to gain more insights of their customers and drive insightful decisions based on it. Dashboards and custom reporting enable them to quickly understand customer behavior, analyze ongoing trends, analytical capabilities and make informed decisions.

Effective Communication Collaboration & Productivity

Dynamics 365 CRM Development includes enriched features including: Unified customer view, document sharing, knowledge base & more that makes it a wonderful solution for customer interactions and enhance productivity.

Streamlined Sales Processes

Due to its capability of streamlining the sales operations by reducing manual efforts of closing deals, follow-ups, managing lost opportunities, D365 is becoming one of the top CRM choices by decision makers

Marketing Automation

With the help of D365 CE, it is possible to achieve end-to-end marketing automation. Marketing professionals are now able to personalize outreach messages, automate email campaigns, and manage customer journeys more efficiently.

Enhanced Data Security

It safeguards your sensitive business information by incorporating data encryption, security protocols, access controls, regulatory updates, and implementing security best practices.

Range of Integration Solutions

It offers robust integration capabilities that allow organizations to achieve maximum reach and improved Return on investment. Common integration includes: MS Office 365, marketing automation tools, ERP systems and Power BI.

OUR KEY VERTICALS IN CONSULTING SERVICES

Shivaay Software is proud Microsoft Partner and Primarily focused on low code platform based on Microsoft technology stack for application development and an Integration. Quality assurance on manual and automation technology as managed service is another offering from Shivaay Software.

Dynamics 365 Customer Engagement
Dynamics 365 Customer Engagement

D365 Sales

D365 Customer Services

D365 Marketing

D365 Field Service

D365 Business Central

Power Platform
Power Platform

Integration & Migrations

Model Driven Apps

Canvas Apps

Power Pages

IPower Automate

Range of Plug and Play Solutions

RPA, AI & Analytics
RPA, AI & Analytics

MS AI Builder

Power BI

Tableau

Process Mining Using Flows

QA Servicest
QA Servicest

Manual Testing

QA Automation

API Testing

SAP Testing

D365 Testing

End-to-End Dynamics 365 Development Services Provided By Shivaay Software Service

Microsoft Dynamics 365 Consulting Services

Overcome your business complexities & challenges with an expert Dynamics 365 Consulting Services. We deeply analyze your business technical aspects, functionalities & requirements to provide tailored recommendations and solutions. Our comprehensive range of D365 Consulting services cover strategic planning, customization, integration, product testing and CRM optimization..

Microsoft Dynamics 365 Development & Customization

Our team of Microsoft Dynamics Development has hands-on experience and years of knowledge in developing customized business solutions. We follow agile methodology to drive desired outcomes as per business expectations and closely work with you to design workflows, complex features, modules, and user centric solutions that align with business goals and improve performance, drive efficiency, and generate more revenue.

Microsoft Dynamics 365 System Integration Services

Shivaay offers seamless Dynamics 365 System Integration Services to small to high level businesses in order to reduce inefficient workflows and complexities. We provide integration of D365 platform with ERP, CRM, customer support apps, PowerBI, PowerApps and other platforms ensuring the solution provided enhanced functionalities, combine capabilities of diverse platforms, smooth data flow and meet with business.

Microsoft Dynamics 365 Quality Assurance Services

Every end product should be thoroughly tested by QA experts to ensure high performance, reliability, security and quality for end users. Our testing approach involves identifying hidden bugs in the system at an early stage by conducting performance testing, end-to-end testing, usability testing and functional testing. To align with your business needs, we ensure D365 Solutions are 100% up-to the mark and meet high quality standards.